Frequently Asked Questions

The nature of our business is to answer questions. Some are unique to the particular home or circumstance, and we are more than happy to help you navigate through leasing a home. There are a few questions we get pretty frequently that we’d like to address here for your convenience, though, so take a look below and see if we’ve covered your question!

Do You Accept Pets?

The answer to this question is varied, but for the most part, yes. Each property owner sets their own pet policies, but our standard policy is to allow cats, dogs, and small caged animals for an additional partially-refundable deposit of $250 for the first animal and $100 for each additional, up to 3. Animals that are in tanks, aquariums or cages full time do not typically count. We do have a few properties that allow horses, goats, chickens, and other livestock, but they are few and far between. A few properties allow cats only or dogs only, and across the board we do have breed restrictions on dogs. Due to insurance reasons we cannot allow:

  • Pitbulls
  • Rottweilers
  • Chow-Chows
  • Akitas
  • Wolf hybrids
  • Chihuahuas

If you own one of these breeds of dog we will have to decline your application, because our insurance is very strict about their restrictions.

Do You Accept Section 8?

Section 8 is a program to help people afford housing. Many of our properties are open to accepting Section 8 vouchers, but not all, and some of the properties that would accept Section 8 are listed outside the voucher’s allowable limits. We cannot negotiate rent rates with customers, but if you’re interested in using a Section 8 voucher with our company and we do not currently have a property that will work for you, we recommend you fill out an application and ask to be put on our waiting list.

What Are Your Business Hours?

Typically we are open from 9:00 AM to 5:00 PM Monday through Friday except major holidays. It is important to note, however, that our company is made up of only a few people, and many times we all have business outside the office. If you’re hoping to drop in and turn in paperwork, pay application fees, check out our listings, or ask questions please call us first to make sure we’re available to you. We do make weekend appointments when necessary, as well.

Additionally, if you are a current tenant with us we are available for you 24/7 for maintenance emergencies. If you call us after hours please make sure to leave a message. If you don’t hear back within 20-30 minutes call us back again. You can call sooner than that timeframe if the emergency is truly urgent. Examples of this include fires, floods, no heat, etc.

What is a Tenant Engagement Activity?

These are events that we plan for our tenants. Each event is different, but the main purpose is to bring our customers in for free food and fun to say thanks for being part of the FIP family. March 19th will be this year’s first event. Check your mail often if you’re renting from us because you won’t want to miss this one!

Hopefully this blog has helped answer some of your questions. As always, we are here if you need to talk to someone.